FAQs - Shipping and Delivery

Q: If my order contains products from different stores on YSG, how is the shipping fee charged?

A: Orders above $80 from the same store qualifies for YSG Free Shipping unless otherwise indicated. If you purchase products from a different store and where the value is less than $80, a $2 delivery fee will be charged on that Order. For orders that have a different shipping fee, you may check with our agents via live chat or write us an email at cs@ysg.asia.

Q: I need my items urgently, can I do a self pick up from YSG?

A: YSG does not offer the option of self pick-up.

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