Why Join Us?
Whether you are just fresh out from school or a professional looking for your next big break, we seek like-minded individuals to join us in our vision and create a difference in the digital space of infinite and unparalleled possibilities and opportunities.
At YSG, people are at the very core and heart of what we do. We believe in investing in our people by creating unique and diverse development opportunities to help them unleash and reach their fullest potential to achieve their professional goals.
Our people are bold, creative, entrepreneurial and we share a common trait – the relentless pursuit for perfection; excellence and the impossible. We do our jobs well, not because we have to but simply because we love doing what we do!
Be part of our family at YSG today!
Marketplace Merchant Services - Executive/Senior Executive
(Position open for Singaporean/Permanent Resident)
Primary Duties and Responsibilities
1. Assist the Merchant Onboarding Lead with end-to-end store setup requirements to ensure timely and successful store launch on selected marketplaces.2. Duties of the Onboarding Team including, but not limited to:
a) Engaging brand owners for complete store listing information (product information, product images, marketing artwork, price, promotion mechanics, etc)
b)Listing of products on Marketplaces
c)Work with Creative Team on stores design.
d)Assist in training brand owners upon handover of stores
e)Merchant account management and technical troubleshooting, where necessary
3.Work closely with Marketing Team in ensuring accuracy in the product description to ensure the launching of stores on marketplaces.
4.Build merchant engagement to encourage attractive up-to-date promotional activities through maintaining close rapport and relationship with existing and new merchants.
5.Collaborate with the wider teams of YSG (Operations, Marketing, Sales, Finance) to ensure smooth daily operations.
6.Assist the Onboarding Lead with the reconciliation of orders made on the marketplace and ensure accurate monthly billing.
7. Meet and exceed the timely execution of all deliverables.
8. Perform any other duties as assigned by Senior Management.
JOB REQUIREMENTS
- Degree or Diploma in Business, Marketing, or related discipline.
- Minimum 1 to 3 years of proven working experience in a similar role.
- Highly organised, meticulous with a strong attention to details.
- Fast thinker with a strong sense of business acumen.
- Ability to handle people of all levels.
- Pleasant, clean, and professional image.
- Strong working knowledge of corporate finance principles
- Strong English proficiency plus additional languages will be an advantage.
- Excellent team player with good communication and interpersonal skills.
- Predisposed to thriving in a fast-paced environment with the ability to pivot from one task to another at quick turnaround time.
- Strong customer orientation for delivering a great customer experience.
- Ability to convey business information clearly and analyse the requirements to influence customer buying decisions.
- High level of proficiency in Microsoft Office applications. Advanced working knowledge of Excel is a must.
DIGITAL MARKETING SPECIALIST
(Position open for Singaporean/Permanent Resident)
ROLES AND RESPONSIBILITIES:
- Formulate marketing strategies for effective digital engagement with key stakeholders.
- Manage and execute full spectrum of marketing communications to meet business goals.
- Collaborate with creative team to develop and execute creative ideas, design and layout in digital media.
- Drive digital marketing campaigns including collaboration with strategic partners to increase brand awareness.
- Evaluate the ROI of all marketing initiatives and campaigns.
- Strong involvement in executing SEO/SEM efforts to increase platform traffic.
- Manage platform content architecture for excellent touchpoints.
- Perform any other duties as assigned by Senior Management.
JOB REQUIREMENTS:
- Degree or Diploma in Digital Marketing or related discipline.
- Minimum 3 to 5 years of proven working experience in a similar role.
- Excellent understanding and insights into current digital marketing trends.
- Well-versed with digital marketing concepts; tools and strategies.
- Working knowledge of SEO/SEM and Google Adwords.
- Strong English proficiency with experience in creative copywriting.
- Good communication and interpersonal skills.
- Highly meticulous and strong attention to detail.
- Predisposed to thriving in a fast-paced environment with the ability to pivot from one task to another at a quick turnaround time.
- Excellent team player.
BUSINESS DEVELOPMENT SENIOR EXECUTIVE / ASSISTANT MANAGER / MANAGER
(Position open for Singaporean/Permanent Resident)
ROLES AND RESPONSIBILITIES:
- Participate in tactical strategies to recruit potential businesses to sell on YSG marketplace.
- Execute full spectrum of sales tactics to meet business goals.
- Collaborate with the wider team to effectively hunt in allocated segments.
- Perform the role of YSG’s Brand Ambassador in assisting the onboarding of new businesses.
- Take charge in offering onboarding packages within authorised limits.
- Manage the entire sales cycle from initial contact to qualification.
- Manage the relationships of clients to encourage referrals.
- Meet and exceed monthly seller acquisition targets.
- Perform any other duties as assigned by Senior Management.
JOB REQUIREMENTS:
- Degree or Diploma in Business, Marketing, or related discipline.
- Minimum 3 years of proven working experience in a similar or sales role.
- Excellent presentation skills and salesmanship.
- Fast thinker with a strong sense of business acumen.
- Ability to handle people of all levels.
- Pleasant, clean, and professional image
- Strong English proficiency plus knowledge of additional languages will be advantageous.
- Good communication and interpersonal skills.
- Highly meticulous and strong negotiation skills.
- Predisposed to thriving in a fast-paced environment with the ability to pivot from one task to another at quick turnaround time.
- Strong customer orientation for delivering a great customer experience
- Ability to convey business information clearly and analyse the requirements to influence customer buying decisions.
- High level of competency in Microsoft Office applications.
- Excellent team player
SALES MANAGER
(Positions in Malaysia; Philippines; Thailand; Vietnam)
ROLES AND RESPONSIBILITIES:
- Responsible for managing organizational sales by developing business plans and meeting planned goals.
- Help execute YSG’s sales policies, objectives and initiatives, set short- and long-term sales strategies and achieve sales targets
JOB TASKS AND SPECIFICATIONS:
- Plan, implement sales strategies and deliver /help deliver planned sales goals.
- Participate/Initiate sales objectives /targets by forecasting and developing annual sales quotas projecting expected sales volume and profit for existing and new clients.
- Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
- Provide excellent service and maintenance of current customers, including analysis of current lanes to assure we are competitive.
- Monthly financial analysis including determining overall success of current customer profiles in terms of revenue and profit.
- Determine current rates in the marketplace offered by competitors.
- Achieve satisfactory profit/loss ratio and market share in relation to pre-set standards, industry and economic trends including sales and margin goals.
- Overseeing the activities and the performance of sales function
- Prepare report if needed;
- Perform other jobs related to sales function as assigned
JOB REQUIREMENTS:
- Bachelor’s Degree in Marketing; Digital Marketing, Business Administration or related field.
- With 5 to 7 years exposure to E-Commerce Services & Fulfilment sales and marketing activities in a senior level with proven ability to achieve/ surpass performance target.
- Excellent English communication skills (both oral and written) and presentation skills.
- In depth knowledge of E-Commerce Services and related activities such Enablement, Fulfilment, Marketplace and Last Mile Delivery. Knowledge in e-commerce business and its operating parameters.
- Experience in planning and implementing sales strategies
- With strong leadership and excellent interpersonal skills and able to deal with people at all levels in and outside the organization.
- Competent in preparing business plans and feasibility studies. Proficient in MS Office applications
E-COMMERCE CHANNEL EXECUTIVE / MANAGER
(Positions in Singapore; Indonesia; Malaysia; Philippines; Thailand; Vietnam)
ROLES AND RESPONSIBILITIES:
- Take charge of Store Management of Assigned Brands on E-commerce Marketplaces. Work closely with the relevant internal stakeholders to execute strategies and maintain high service quality for customer satisfaction.
- Create, plan and execute digital marketing plans for campaign launches, collaborate with stakeholders to put together a plan of actions for successful execution and to maximize revenue and profit.
- Manage Customer Service chat platforms to ensure Excellent Customer Experience of the Assigned Brands. Monitor and respond to customer reviews on marketplaces.
- Work closely with Warehouse Team to ensure Inventory are Inbounded and Orders are Shipped-On-Time.
- Providing Onboarding to Assigned Brands on Marketplaces, Product Listing and Campaign Registration.
- Monitor and Analyze competitor product sales to provide insights to Brand Owners for them to make effective business decisions.
- Review and align current strategic plans with Brand Owners, develop resource allocation plans and implement a targeted strategy according to requirements.
- Responsible for monthly reporting, profit & loss reporting, setting of performance measurement/matrix to measure the well-being of the marketplace launch.
- Ensuring Assigned Brands are performing above marketplace KPIs.
- To perform any other duties as assigned by top Management.
JOB REQUIREMENTS:
- Diploma or Degree in Business / Marketing / Digital or equivalent
- Minimum 3 years of relevant working experience
- Strong hands-on experience with eCom Marketplace Channel Management especially Lazada, Shopee & Zalora
- Advantage to have experience with country-specific local marketplace platforms (Tiki in Vietnam, Bukalapak in Indonesia, JD Central in Thailand…etc)
- Proven track record in using Marketplace Seller Centre Tools
- Highly analytical. Proficient in business presentation
- Attention to details and good follow-up capabilities
- Excellent project management, communication and interpersonal skills
- Graphic design/photoshop skills will be an advantage although not a pre-requisite
Tell us more about yourself by sending your resume to:
Y-SG Pte Ltd
Address: 8 Bulim Avenue, Singapore 648166
Email: justin.chan@ysg.com.sg
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