Whether you are just fresh out from school or a professional looking for your next big break, we seek like-minded individuals to join us in our vision and create a difference in the digital space of infinite and unparalleled possibilities and opportunities.
At YSG, people are at the very core and heart of what we do. We believe in investing in our people by creating unique and diverse development opportunities to help them unleash and reach their fullest potential to achieve their professional goals.
Our people are bold, creative, entrepreneurial and we share a common trait – the relentless pursuit for perfection; excellence and the impossible. We do our jobs well, not because we have to but simply because we love doing what we do!
Be part of our family at YSG today!
E-COMMERCE CHANNEL EXECUTIVE / MANAGER
in Philippines; Vietnam)
ROLES AND RESPONSIBILITIES:
Take charge of Store Management of Assigned Brands on E-commerce Marketplaces. Work closely with the relevant internal stakeholders to execute strategies and maintain high service quality for customer satisfaction.
Create, plan and execute digital marketing plans for campaign launches, collaborate with stakeholders to put together a plan of actions for successful execution and to maximize revenue and profit.
Manage Customer Service chat platforms to ensure Excellent Customer Experience of the Assigned Brands. Monitor and respond to customer reviews on marketplaces.
Work closely with Warehouse Team to ensure Inventory are Inbounded and Orders are Shipped-On-Time.
Providing Onboarding to Assigned Brands on Marketplaces, Product Listing and Campaign Registration.
Monitor and Analyze competitor product sales to provide insights to Brand Owners for them to make effective business decisions.
Review and align current strategic plans with Brand Owners, develop resource allocation plans and implement a targeted strategy according to requirements.
Responsible for monthly reporting, profit & loss reporting, setting of performance measurement/matrix to measure the well-being of the marketplace launch.
Ensuring Assigned Brands are performing above marketplace KPIs.
To perform any other duties as assigned by top Management.
Diploma or Degree in Business / Marketing / Digital or equivalent
Minimum 3 years of relevant working experience
Strong hands-on experience with eCom Marketplace Channel Management especially Lazada, Shopee & Zalora
Advantage to have experience with country-specific local marketplace platforms (Tiki in Vietnam, Bukalapak in Indonesia, JD Central in Thailand…etc)
Proven track record in using Marketplace Seller Centre Tools
Highly analytical. Proficient in business presentation
Attention to details and good follow-up capabilities
Excellent project management, communication and interpersonal skills
Graphic design/photoshop skills will be an advantage although not a pre-requisite
Tell us more about yourself by sending your resume to: